PRIVACY POLICY

At CURVV, your privacy matters. This policy explains how we collect, use, and protect your information when you visit or shop on our website.


INFORMATION WE COLLECT

When you use our site, we may collect:

1. DEVICE INFORMATION

  • Browser type, IP address, time zone

  • Pages viewed, products searched

  • Interaction with the website

👉 Used to improve site performance and user experience


2. ORDER INFORMATION

  • Name, shipping & billing address

  • Phone number, email address

  • Payment details

👉 Used to process orders, shipping, and communication


3. CUSTOMER SUPPORT DATA

  • Any information you share while contacting us

👉 Used to resolve your queries and provide support


HOW WE USE YOUR INFORMATION

We use your data to:

  • Process and deliver your orders

  • Send order updates and notifications

  • Improve our website and services

  • Prevent fraud and ensure security

  • Share offers, updates, and promotions (only if you opt in)


SMS & MARKETING COMMUNICATION

If you opt in:

  • You may receive order updates, offers, and reminders

  • You can unsubscribe anytime

  • Your data is never sold, only shared with trusted partners for sending messages


COOKIES

We use cookies to:

  • Remember your cart and preferences

  • Improve browsing experience

  • Analyze site performance

You can disable cookies in your browser settings, but some features may not work properly.


SHARING YOUR INFORMATION

We only share your data with trusted services like:

  • Shopify (to run our store)

  • Payment providers

  • Shipping partners

We may also share information if required by law.


DATA RETENTION

We keep your data for order records and legal purposes unless you request deletion.


YOUR RIGHTS

You can:

  • Request access to your data

  • Ask for correction or deletion

  • Opt out of marketing anytime

To do this, contact us below.


CHILDREN’S PRIVACY

CURVV does not knowingly collect data from minors.
If you believe a minor has shared data, contact us for removal.


SECURITY

We take reasonable steps to protect your personal data, but no system is 100% secure.


POLICY UPDATES

We may update this policy as needed. Changes will be reflected on this page.